An open-source, fully integrated CRM built on ERPNext that centralises lead capture, opportunity tracking, and customer lifecycle management within your ERP ecosystem. Customise sales pipelines and workflows, automate email and telephony touchpoints, and leverage real-time dashboards and analytics—all seamlessly connected to your accounting, inventory, and support modules for true end-to-end process alignment.
Tech Stack Overview
ERPNext CRM Suite runs on the Python-based Frappe Framework with data persisted in MariaDB (or PostgreSQL) and Redis caching. HTTP requests are handled by Nginx + Gunicorn, while the UI leverages Frappe’s built-in JavaScript framework (with optional React components). Real-time notifications and presence use Socket.IO. The entire stack is containerized via Docker (or Kubernetes for larger deployments) and deployed through GitHub Actions CI/CD pipelines. Integrations—RESTful APIs for Twilio, Zapier, email, and more—extend functionality, and monitoring is provided by Sentry, Prometheus, and Grafana. All traffic is secured with SSL/TLS, and role-based access control plus audit trails ensure enterprise-grade compliance.
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